I need help, what should I do?
The quickest way to get help is to email our customer service team firstname.lastname@example.org.
Our customer service team is available Monday through Friday between the hours of 8am and 6pm CST. If you email after hours, we'll get back to you as soon as we're back in the office.
What is your return policy?
Returns and exchanges are accepted for all unworn items within 10 days of from the date the item was recieved for a full refund with free return shipping.
When will my order ship?
Typically, orders ship within 24 hours of purchase. Please allow 2-7 business days from the day the order is shipped days for standard shipping. Some products require a processing period that typically takes 3 business days before your package ships. Orders placed after 1pm on Friday may not ship until Monday morning.
How should I care for my Throwback Shirt?
Best practice is to wash on cold and hang dry or use a low temp dryer setting.
Is the tag on my shirt a sticker?
If your shirt tag looks and feels like a sticker then it is! However, not all of our shirts are tagged with stickers.
Can I track my order?
Yes, once your order has shipped you will receive a notification to your preferred contact method which will contain the tracking number that you can use to track your order.